Cinfed Mortgages: Helping Bring You Home

We understand there's nothing like the pride of owning your own home! That's why we're ready to help you navigate the entire process.  

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How to Start

Start with your key documents, which you can upload safely and securely at Cinfed Safe Connect. Review the Cinfed Safe Connect PDF for a step-by-step guide to creating your account. We’ll help bring you home! 

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Frequently Asked Questions (FAQs)

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How do I submit a Mortgage Payoff Request? 

Submit Mortgage Payoff Requests via email to: [email protected]

For third-party providers requesting on behalf of Cinfed members, we require the borrower’s authorization and ask that the following be included with the request: 

  • Member name 
  • Last 4 digits of member’s account number 
  • Property address 
  • Loan number 
  • Payoff expiration date 
  • Third party’s contact information (email and phone number) 

Why am I being contacted by lending officers? 

Any time your credit is pulled, a ‘trigger lead’ file connected to you, the borrower, can be sold to other lenders looking to win your business. It can happen when you apply for a car loan or something as little as a credit card with Target or Kohl’s.  

To learn how to opt out, please view our 3rd Party Communications PDF.

I’m a builder. What kind of documentation do you require?  

We take pride in making the home building process easy for all parties involved. We've compiled a simple list to get you started with all of the documents you'll need to provide as a builder in our Builder Information Center.  

I’m a first-time homebuyer. What do I need to know to get started? 

Feeling great about your home starts with being confident about your finances. The Federal Home Loan Mortgage Corp., better known as “Freddie Mac,” created an online course that takes you through the process. “Homebuyer U” answers many of your questions and concerns up front. 

First time home buyers working with Cinfed Mortgages are required to take the course and provide the certificate of completion prior to mortgage loan approval. With all the recent changes in residential real estate, those who haven’t been through the homebuying process in a few years would also find the information helpful. Since it’s an online course, you can proceed on your own time at your own pace. 

Get Started with Homebuyer U

Questions about other topics related to your personal finances? Visit the Cinfed Financial Education Center for free information, 24/7. 

If you have any other questions, don’t hesitate to contact us

Where can I go for financial assistance with down payments and closing costs? 

Qualified home buyers are eligible for financial support from the Federal Home Loan Bank (FHLB) of Cincinnati. The Welcome Home Program offers grants to assist with down payment and closing costs. If you’re planning to purchase a home in 2026, contact Cinfed and start planning today. 

What is the SAFE Act and how do I learn more? 

The SAFE Act (Secure and Fair Enforcement for Mortgage Licensing Act) requires all mortgage loan originators register with the Nationwide Mortgage Licensing System and Registry (NMLS). Once registered, each loan originator is assigned an NMLS unique identifying number.  

Registration information can be viewed on the NMLS Consumer Access website.

What is the NMLS ID for Cinfed? 

Cinfed Credit Union NMLS ID — 787678. 

MLO NAME 

NMLS ID # 

BRANCH 

PHONE NUMBER 

Dwayne Holt 

585818 

Oakley Branch: 
4801 Kennedy Avenue, Cincinnati, OH 45209 

513-333-3850 

Ken Jones 

457557 

Oakley Branch: 
4801 Kennedy Avenue, Cincinnati, OH 45209 

513-333-3872

Anthony Fiorino 

502360 

Oakley Branch: 
4801 Kennedy Avenue, Cincinnati, OH 45209 

513-333-3998 

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Home Mortgage Disclosure Act Notice: The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age, and income of applicants and borrows; and information about loan approvals and denials. HMDA data for many other financial institutions are also available online. For more information, visit the Consumer Financial Protection Bureau website. 

*APY = Annual Percentage Yield. This is a variable rate account. Requirements for Ohio Homebuyer Plus account must be met as noted and defined by Treasurer of the State of Ohio. One per member. Minimum $505 opening deposit; maximum $100,000 deposit. 

How We Can Help You Realize Your Dreams

First Time Home Buyer 

Avoid the expense of private mortgage insurance (PMI) and set affordable monthly payments with a 5-year adjustable rate, with only 10% down payment required. 

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Purchasing Using Home Possible® 

The Home Possible program, offered exclusively by Freddie Mac, provides flexible credit options to help qualified borrowers achieve the dream of owning a home.

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Home Equity Line of Credit (HELOC) 

Use your home’s equity as collateral to secure a revolving line of credit, allowing you to borrow and reuse funds up to an approved limit, similar to a credit card.

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Bridge Loan 

Our underwriting program gives your monthly budget the flexibility it needs during your transition to a new home with 12-months of interest only payments. 

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Construction Loan 

A Construction Loan is used to finance the building or major remodel of your home. Once the construction is complete, your loan is then converted into your new mortgage. 

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Refinance

Refinancing is perfect if you're interested in acquiring a lower rate, wanting to shorten loan terms, change lenders, or cash out to consolidate.

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Ohio Homebuyer Plus 

Are you an Ohio resident and plan to buy a home in Ohio? As you save for your down payment, you could earn more with an above-market rate! Earn up to 10% APY* when you open an Ohio Homebuyer Plus account.  

  • Savings account for Cinfed members planning to purchase a home in the state of Ohio  
  • Backed by a state-supported homebuyer savings program 
  • Designed to help you build a down payment faster 

Learn More

Why just bank when you can belong?

+1 (513) 333-3800

4801 Kennedy Avenue, Cincinnati, OH 45209