Security Corner

Identity Theft Prevention begins with you. Are you taking proper measures to ensure your online data is protected and your confidential information is kept secret?

It is important to always be on guard against all forms of identity theft:

  • Beware of fake emails or phone calls from financial institutions or any email that asks for personal information. Only answer correspondence that you initiated.
  • Check your bills and statements for unauthorized charges, changes in spending habits, or unusual locations.
  • Make sure your account statements arrive when they should.
  • Shred credit card applications, important documents, or medical statements. Thieves often go through the trash and can easily steal social security numbers or account numbers.
  • Make sure your passwords are difficult -- a combination of letters and numbers. Protect them carefully.
  • Check your credit report annually.
  • Deposit your paid bills into a protected USPS mailbox instead of leaving them in your personal mailbox where they are available to identity thieves. Or use Online Bill Pay.

If you suspect you may be a victim of identity theft, please contact the appropriate department immediately:

Lost or Stolen ATM/Debit Cards: 1-866-820-8859
Lost or Stolen Credit Cards: 1-800-449-7728


Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656


We've only been members for a little over a month and already feel the difference. I don't want to name names, but let's just say Cinfed is WAY better than our previous institution that rhymes with... 
— Jeff, Dawn, & Jordan, members since 2013
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
Recently I tried to locate the Oakley office using google maps. The google directions did not get me close to Cinfed. I called the office and Liz remained on the phone until I reached the... 
— Debbie G
As a long time member, I have always received great service from all CinFed employees. I just wanted to say a special thank you to Dee Dee Day and Dawn Strickland. I had to make some changes to... 
— John-Member since 1990
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin

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