Stay Aware: Current LendingTree Scam

Fraudulent notifications on a cell phone.

Fraud attempts are happening all around us — Cinfed has been tracking a recent increase in fraudulent attempts by scammers posing as representatives of LendingTree, a marketplace that matches customers with loan providers.

These scammers are asking for a member’s digital banking information via email or over the phone. Keep in mind that Cinfed will never ask for your login information. Remember to stay hyper-vigilant for fraudulent activity. If you are experiencing suspicious activity, send an email to [email protected].^*

If you believe you have been a victim of fraud, please call 513-333-3800.

Signs Of A Scam: Here’s What To Look Out For:

Being sent a check via email, a check already signed, or a check already printed for a mobile deposit.
Representatives asking for Digital Banking information.
Scammers asking for an alternative payment method — third-party methods such as email checks, Crypto, Venmo, CashApp, to name a few.
Receiving an email or message that is “unprofessional.” Keep an eye out for misspellings, grammatical mistakes, or view an unofficial website address.

Cinfed's Fraud Prevention Fundamentals

Cinfed will never contact you to ask for personal information such as an account number, PIN, or social security number, so do not share it unless YOU initiate the communication.
Do not click on links in unexpected messages (texts, emails, and social media messages) that ask for personal information or account confirmation, especially if they try to create a false sense of urgency.
Beware of social media “friends” whom you have never met and have no other connection to you – yet ask for money or personal information. Do not be lured by “easy money” schemes that involve sending or receiving money or packages. If it seems too good to be true, it is!
Set up alerts for your accounts so you will be notified of any transactions. By knowing immediately about potentially fraudulent charges, you can take preventive steps if necessary. Also, during your next in-branch visit, add a Security Keyword to your account for another layer of protection. Your keyword could be a combination of numbers and/or words that only you would know.
Use Cinfed’s resources to check on the status of your account: the Cinfed Mobile App or online with Cinfed Digital Banking. If you have any questions about a message you received from Cinfed, call our Contact Center (513-333-3800) or your nearest branch location. If you question it, always check with us first.

Keep Your Cinfed Account Safe

Members can establish a more secure login to their account through Google Authenticator** or your preferred authenticator app.

Cinfed recommends adding two-factor authentication to keep your money — and your identity — protected.

For questions about access to your account, contact Cinfed’s eServices department at 513-333-6349 or [email protected].

VIEW OUR 2-FACTOR AUTHENTICATION GUIDE

How To Prevent Fraud & Identity Theft

Scammers are continuing to find new ways to obtain your personal information. Review the following articles to help better recognize scam attempts.

Is That QR Code Actually A Scam?

QR codes offer quick and easy access to information, but scammers are increasingly using them to direct people to fraudulent websites. These fake sites can look legitimate while attempting to capture personal details, login credentials, or financial information.

Stay alert and review the Fraud Prevention Fundamentals to help safeguard your personal and financial data.

Here's an article from CNBC about this threat.

Tax Season, Tax Refund Scams Back On The Rise

As we prepare for tax refunds to come our way, scammers are eagerly waiting to capitalize on your gains. From fake IRS notices to threatening phone calls, they’re attempting to steal your tax refund — and your identity. Keep your money in your pocket.

Follow the tax scam warning signs from the IRS here.

Don’t Be Fooled! Be Alert For Fraud

Every day is April Fool’s Day for scammers and fraudsters! These criminals continuously try to obtain your personal information by any means necessary: phone calls, emails, texts, and social media. Use Cinfed’s resources to check on the status of your account. Resources like the Cinfed Mobile App or Cinfed Digital Banking can help keep you up to date on changes to your accounts.

*If you believe you have been a victim of fraud, please call us immediately at (513) 333-3800. Fraud resolution requests cannot be handled via this email.

**Google Authenticator is a trademark of Google LLC