Be Alert And Prevent Fraud

Consumers lost $10 billion to scams and fraud in 2023, according to the Federal Trade Commission.

Email, phone calls, and texts were three of the most common ways scammers targeted their victims.

Don’t put your money at risk: be alert for fraud and identity theft.

Protect Your Identity — And Your Money!

What You Need to Know: Cinfed's Fraud Prevention Fundamentals

  1. Cinfed will never contact you to ask for personal information such as an account number, PIN, or social security number, so do not share it unless YOU initiate the communication.
  2. Do not click on links in unexpected messages (texts, emails, and social media messages) that ask for personal information or account confirmation, especially if they try to create a false sense of urgency.
  3. Beware of social media “friends” whom you have never met and have no other connection to you – yet ask for money or personal information. Do not be lured by “easy money” schemes that involve sending or receiving money or packages. If it seems too good to be true, it is!
  4. Set up alerts for your accounts so you will be notified of any transactions. By knowing immediately about potentially fraudulent charges, you can take preventive steps if necessary. Also, during your next in-branch visit, add a Security Keyword to your account for another layer of protection. Your keyword could be a combination of numbers and/or words that only you would know. 
  5. Use Cinfed’s resources to check on the status of your account: the Cinfed Mobile App or online with Cinfed Digital Banking. If you have any questions about a message you received from Cinfed, call our Contact Center (513-333-3800) or your nearest branch location. If you question it, always check with us first.

How To Prevent Fraud & Identity Theft

Scammers are continuing to find new ways to obtain your personal information and account information. Review the following articles to help better recognize scam attempts.

Fraud Prevention In The News

Nearly everyone should be aware of fraud and Identity theft. Here are three helpful links from national media coverage of the issue.