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Linking Your Accounts

Cinfed Digital Banking

Linking Accounts


See all of your financial accounts in one place


Time is precious and so is your money. When you link your accounts you will have a safe, secure, and efficient way to view your personal finances. In Cinfed Online Banking, you can link investments, bank accounts, credit cards, and bills.

In a few simple steps, see what you owe and how much you have to help you track your investments, spending patterns, and more.


How we protect your information

By providing your credentials, we verify in real time that you own the account you want to link. When you enter your login username and passwords, we use this information to establish a secure connection with your other financial institution. This connection allows us to immediately link to the account you want to see. We use the latest encryption and security technology so no one has access to your personal information or funds.

Get started:
  1. Login to online banking
  2. On your home Dashboard, you will see an area to the right titled 'Link Your Accounts', select the ‘Get Started’ button
  3. Search and select your financial institution.
  4. After you've selected, you will be prompted to enter in the credentials you use to log in to that financial institution's online banking.
  5. Once your credentials have been verified, your account will link and will appear on your Dashboard in the External Accounts section. (This may take up to 24 hours to load)
  6. Each time you log into your account, your external account balances will update automatically.
    1. Note: If you see a red number above the account balance, (as seen below) you will need to manually click on that number to start a manual update. That institution has additional security requirements that will need you to provide a SMS code, answer a security question or another type of secondary identification.


Frequently Asked Questions

This would be due to a joint/primary owner having their own access to the account. Shared accounts can only have one nickname.

The other institution may require another Multi-Factor Authentication step. Please select the red “I” next to your balance and follow the steps. It may take up to 24 hours for this to resolve itself.

The account aggregation allows for Cinfed users to link or sync their credentials with other institutions and credit card accounts. If you are having trouble getting past the account linking portion it may be an issue on that other institution end. Please contact their customer service.



CONTACT CINFED

Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656

MEMBER REVIEWS

They always go above and beyond at the Oakley branch and truly care about each of their members. And, I absolutely love their kids' membership program. It makes it fun for them to learn about money... 
— Courtney Snow
Been a member since I moved to the Queen City in 1978. Cinfed has always provided customer service that other financial institutions only dream about. Thank you for almost forty years of outstanding... 
— Tim Grabenstein
I recently became a member here at CINFED and it was the best decision I have ever made. I walked in with tears and despair and left with dry eyes, a smile, and I even received a hug from the branch... 
— Melanie
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin
I have been a member at the Roselawn Branch for a long time and I couldn't be more satisfied with the customer service. No matter how often I come in with a question or issue and no matter what... 
— Andreya T Williams
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
I have been a Cinfed member for years. I know I can depend on them to provide excellent service. The bill pay on line is great and every time I visit the Florence branch I am met with friendly... 
— Jan Ricks
Closed a loan in 24 hours! Absolutely unheard of! Thanks to the exceptional customer service of LeAnn Rose at the Turfway Branch! She went above and beyond by providing unexpected expedited service! ... 
— Christina Stull
I recently applied for a credit card online. I received a call from Emily Snyder explaining what needs to be done next. It was easy and Emily’s customer service was excellent. Emily is a great... 
— Johnnie Bush
I met Emily Snyder because I had a flat tire in the parking lot of Cinfed Credit Union. I didn’t know what to do and she offered to help me. It was late in the evening and I didn’t think anyone... 
— Cindy Hyatt
Emily Snyder took care of setting up a consolidation loan for me on Saturday. She was very friendly, professional, and explained very articulately all the steps involved. Emily also opened a new... 
— Sally A Arbogast
I recently closed for a car loan and a credit card with Susan Z. Her service was excellent. We closed in a couple of days. She was so helpful with her knowledge. It was a pleasure to deal with her.
— Glenda Adkins
I cannot say enough good things about the service I have always received from Cinfed! Most recently, we refinanced a vehicle and dealt with Emily S.! She was quickly responsive and on top of her... 
— Serena Kain
I can say a million great things about Cinfed Credit Union and how they helped me over the years ,But there are many helpful service members, but one Great lady Is Mrs Susan Z. She is an Awesome... 
— GEORGE TUBBS
I have to say I think the new online banking update is pretty awesome. I love that the app is more up to date, clean and user friendly. Happy to be a customer with Cinfed.
— Kyle Neises

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