Fraud Prevention

Signs of a Scam: Here’s What to Look Out For 

• Being sent a check via email, a check already signed, or a check already printed for a mobile deposit. 
• Representatives asking for Digital Banking information. 
• Scammers asking for an alternative payment method — third-party methods such as email checks, Crypto, Venmo, Cash App, to name a few. 
• Receiving an email or message that is “unprofessional.” Keep an eye out for misspellings, grammatical mistakes, or view an unofficial website address. 

Cinfed's Fraud Prevention Fundamentals 

• Cinfed will never contact you to ask for personal information such as an account number, PIN, or social security number, so do not share it unless YOU initiate the communication. 
• Do not click on links in unexpected messages (texts, emails, and social media messages) that ask for personal information or account confirmation, especially if they try to create a false sense of urgency. 
• Beware of social media “friends” whom you have never met and have no other connection to you — yet ask for money or personal information. Do not be lured by “easy money” schemes that involve sending or receiving money or packages. If it seems too good to be true, it is! 
• Set up alerts for your accounts so you will be notified of any transactions. By knowing immediately about potentially fraudulent charges, you can take preventive steps if necessary. Also, during your next in-branch visit, add a Security Keyword to your account for another layer of protection. Your keyword could be a combination of numbers and/or words that only you would know.  
• Use Cinfed’s resources to check on the status of your account: the Cinfed Mobile App or online with Cinfed Digital Banking. If you have any questions about a message you received from Cinfed, call our Contact Center (513-333-3800) or your nearest branch location. If you question it, always check with us first. 

Fraud & Scam Articles

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Is That QR Code Actually a Scam? 

QR codes offer quick and easy access to information, but scammers are increasingly using them to direct people to fraudulent websites. These fake sites can look legitimate while attempting to capture personal details, login credentials, or financial information. 

Stay alert and review the Fraud Prevention Fundamentals to help safeguard your personal and financial data. 

Here's an article from CNBC about this threat. 

Tax Season, Tax Refund Scams Back on the Rise 

As we prepare for tax refunds to come our way, scammers are eagerly waiting to capitalize on your gains. From fake IRS notices to threatening phone calls, they’re attempting to steal your tax refund — and your identity. Keep your money in your pocket. 

Follow the tax scam warning signs from the IRS here. 

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