Branch Manager, Fort Wright Branch
"Back in 1998 I did not know what I wanted in my career. I graduated a few years prior, worked a few small jobs here and there but nothing I could see myself doing long term. My parents had worked for the same company most of their lives while I was growing up. I wanted the same thing. I wanted to be with a company that I could be with and grow for a long time. However, I did not know what direction I wanted to go in.
I was a student at Cincinnati State Technical and Community College and in order for me to attain my associate's degree in business, I was required to do a co op with a local business. I had gone on a few interviews. One interview was with a big business located downtown. The interviewer’s office was a corner office with a nice view of the Ohio river, I was impressed. However, as I walked through the building I noticed that there were no family pictures or personal items on the cubicles that I passed.
Then I went to Cinfed. My interviewers were relatable and easy to talk to. I noticed pictures of family and drawings on the interviewer’s desks. I had received a couple of offers. One company offered me a company car then, another company was impressed with the questions that I proposed. But neither of them I could see myself in long term. I decided to take a chance with Cinfed. I had no banking experience except for the ability to count cash.
Twenty-Two years later, I believe it was one of the best decisions I have ever made. I started out in what we called the phone room (now being the contact center). I have moved up in the company in various positions. I have been a loan officer, credit card clerk, accounting representative and now a branch manager. Every position I have held I have learned and grown as a person and as a staff member. In every role I have learned the inner workings in which I use today in my current capacity.
Today, more than ever, do I realize the importance of family. I didn’t know back then why I was looking for family pictures and drawings but I knew it was important. Cinfed was/is a family-oriented organization. We all pull together if someone has been diagnosed with cancer or a staff member's child is sick. We have even been through deaths in our “family” but we have also been through many expansions of our family with marriages and births along the way.
Through the 2020 pandemic, the stance of the CEO and the senior management have taken the branch staff’s safety as being paramount. To me that speaks volumes. The ways that senior management frequently asks how branch staff is doing on a regular basis to our recent “picnic” for Labor Day that included fly swatters that stated “Be Slap Happy” shows that they truly care.
With the 5th year in a row being awarded top workplace reflects the environment that Cinfed has created over the years and is one that I am VERY proud of. I made one of the best career decisions in my life to work for Cinfed Credit Union."