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Cinfed Hours & Locations



COVID-19 Limiting Branch Access


In support of the requests of Kentucky Governor Andy Beshear and Ohio Governor Mike DeWine, beginning on Friday, March 20, Cinfed will take the following temporary actions:

  • Our five branch locations with drive-thru lanes will offer drive-thru service only.
  • We are temporarily suspending lobby access at all branch locations.
  • Our downtown Cincinnati branch at 925 Main St. will be temporarily closed. The onsite ITM will continue to be operational to complete transactions. Simply swipe your Cinfed debit or credit card for access.

We will resume normal operations at all of our eight branches eventually. In the meantime, we will continue to evaluate the status of the Coronavirus situation week-by-week and respond appropriately based on current conditions and the guidance of public officials. We will continue updating you regarding new developments as they occur.

Thank you for your patience and cooperation in this effort. By limiting our staff and member interactions, we can minimize the health impact and do our part in combating Coronavirus. Find additional information regarding our changes in response to COVID-19, here.


Special lobby hours
for elderly and vulnerable immune-compromised members:
Tues & Thurs: 9 am-11 am - Call for an appointment

Branch

Lobby Hours

Drive-Thru Hours

Phone Number

Additional Services

Federal Office Building:
550 Main St.
Room 5-626
Cincinnati, OH 45202
M-F
8:15am-4:30pm
(branch temporarily closed)**
N/A
513-333-3895
Notary
Medallion Signature Guarantee
9th and Main Branch:
925 Main St.
Cincinnati, OH 45202
M-F
8:15am-4:30pm
(branch temporarily closed)
N/A
513-333-3809

Notary
Medallion Signature Guarantee
Interactive Teller Machine
Oakley Branch:
4801 Kennedy Avenue
Cincinnati, OH 45209

M-F
9am-5pm
Saturday
9am-1pm

Special Hours*:
T & TH: 9am-11am
(lobby access by appointment only)

M-F
9am-5pm

Saturday
9am-1pm
513-333-4210 Coin Counter
Safe Deposit Boxes
Notary
Medallion Signature Guarantee
Interactive Teller Machines
Roselawn Branch:
7661 Reading Rd.
Cincinnati, OH 45237
M-F
9am-5pm
Saturday
9am-1pm
Special Hours*:
T & TH: 9am-11am
(lobby access by appointment only)
M-F
9am-5pm
Saturday
9am-1pm
513-333-3980
Coin Counter
Safe Deposit Boxes
Notary
Medallion Signature Guarantee
Ft. Wright Branch:
15 George Huser Dr.
Ft. Wright, KY 41011
M-F
9am-5pm
Saturday
9am-1pm
Special Hours*:
T & TH: 9am-11am
(lobby access by appointment only)
M&F
9am-5pm

TWT
9am-5pm
Saturday
9am-1pm
513-333-3927
Coin Counter
Safe Deposit Boxes
Medallion Signature Guarantee
Florence Branch:
7170 Turfway Rd.
Florence, KY 41042
M-F
9am-5pm
Saturday
9am-1pm
Special Hours*:
T & TH: 9am-11am
(lobby access by appointment only)
M-F
9am-5pm
Saturday
9am-1pm
513-333-3902
Coin Counter
Safe Deposit Boxes
Notary
Medallion Signature Guarantee
Western Hills Branch:
5147 Glencrossing Way
Cincinnati, OH 45238
M-F
9am-5pm
Saturday
9am-1pm
Special Hours*:
T & TH: 9am-11am
(lobby access by appointment only)
M&F
9am-5pm

TWT
9am-5pm

Saturday
9am-1pm
513-333-7863
Coin Counter
Safe Deposit Boxes
Notary
Medallion Signature Guarantee
IRS Gateway Center:
(limited to IRS
Campus Personnel)
333 Scott St.
Covington, KY 41011
M-F
8:15am-4:30pm
(branch temporarily closed)**
N/A
513-333-3890
Notary

* Special hours are reserved for elderly and vulnerable immune-compromised members

** In response to the Coronavirus issue, federal employees have been asked to work from home for the time being. As a result, Cinfed is temporarily closing its branches in the buildings at 550 Main St. in Cincinnati and 333 Scott St. in Covington. These closures are temporary. When the government allows operations in these buildings to resume, we anticipate that both branches will return to their regular hours of operation.


Find a surcharge-free ATM close to you using the And, you can access your Cinfed accounts anytime, anywhere through .



CONTACT CINFED

Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656

MEMBER REVIEWS

They always go above and beyond at the Oakley branch and truly care about each of their members. And, I absolutely love their kids' membership program. It makes it fun for them to learn about money... 
— Courtney Snow
Been a member since I moved to the Queen City in 1978. Cinfed has always provided customer service that other financial institutions only dream about. Thank you for almost forty years of outstanding... 
— Tim Grabenstein
I recently became a member here at CINFED and it was the best decision I have ever made. I walked in with tears and despair and left with dry eyes, a smile, and I even received a hug from the branch... 
— Melanie
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin
I have been a member at the Roselawn Branch for a long time and I couldn't be more satisfied with the customer service. No matter how often I come in with a question or issue and no matter what... 
— Andreya T Williams
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
I have been a Cinfed member for years. I know I can depend on them to provide excellent service. The bill pay on line is great and every time I visit the Florence branch I am met with friendly... 
— Jan Ricks
Closed a loan in 24 hours! Absolutely unheard of! Thanks to the exceptional customer service of LeAnn Rose at the Turfway Branch! She went above and beyond by providing unexpected expedited service! ... 
— Christina Stull
I recently applied for a credit card online. I received a call from Emily Snyder explaining what needs to be done next. It was easy and Emily‚Äôs customer service was excellent. Emily is a great... 
— Johnnie Bush

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