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eStatement Disclosure

This Cinfed eStatement Agreement and Disclosure is the contract which covers the rights and responsibilities of both Cinfed Federal Credit Union and you concerning the eStatement service offered to you by Cinfed Federal Credit Union. The eStatement service permits you to electronically view your statement of accounts and will take the place of your mailed paper statements. The eStatement service is available 7 days a week, 24 hours a day.
 
You agree to receive your periodic account statements, which include transaction activity for your deposit and loan accounts, online through our eStatement service from this point forward. Two years of statements will be available starting from the sign-up date. You also have the option to print the statements for future reference.
 
Your eStatement will typically be available by the 5th business day of the month/quarter. You will be notified by email when your eStatement is available for review. It is your responsibility to log in and review your eStatement anytime on or after the 5th business day of the month/quarter. You will need a personal computer and access to the Internet.

You have the right to request and receive a statement in paper form. If you request a copy of your statement in paper form while at the same time receiving them electronically, there will be a fee charged per statement. You can request a paper statement by calling 513-333-3800.

You may withdraw your consent to receive eStatements and to receive paper statements by calling Cinfed Federal Credit Union or logging onto Cinfed Online. If you decide to receive eStatements in the future, they will begin from the date you sign up again.
 
There are no fees associated with receiving your periodic statement electronically or for choosing to withdraw your consent for online statements.
 
Cinfed reserves the right to cancel the eStatement service at any time if we believe there has been unauthorized use of your statement access.
 
Click to view the browsers currently supported for eStatement service: browser recommendations and security details. Adobe Reader is also required to review your eStatements.
 
You are responsible for the installation, maintenance and operation of any software on your computer. Cinfed will not be responsible for any errors or failures involving any telephone service, internet service, or software installation on your computer.



CONTACT CINFED

Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656

MEMBER REVIEWS

We've only been members for a little over a month and already feel the difference. I don't want to name names, but let's just say Cinfed is WAY better than our previous institution that rhymes with... 
— Jeff, Dawn, & Jordan, members since 2013
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
Recently I tried to locate the Oakley office using google maps. The google directions did not get me close to Cinfed. I called the office and Liz remained on the phone until I reached the... 
— Debbie G
As a long time member, I have always received great service from all CinFed employees. I just wanted to say a special thank you to Dee Dee Day and Dawn Strickland. I had to make some changes to... 
— John-Member since 1990
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin

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