Security and Fraud Concerns
Fraudsters will take this period of disruption as an opportunity to come up with some new tricks and techniques. With this in mind, be on high alert for fraud: remember that Cinfed, any financial institution or government agency will NOT contact you and ask for your password, PIN, or account information.
We will continue to provide you with the best ways to prevent fraud and identity theft. For more information, visit our online Security Corner and blog post, 4 Ways to Protect Yourself from Coronavirus Scams.
Strength and Stability
Thanks to the loyalty and support of our members, Cinfed is currently in the strongest financial condition of our 85-year history. Based on that strength, we are continually working to find the best ways to meet our members' needs - particularly during these challenging times.
Cinfed is a federally insured institution. "Federally insured" means that the safety of deposits is assured by the National Credit Union Administration (NCUA) and affirms that the participating credit union is a safe place for members to put their money.
All deposits at federally insured credit unions are protected by the National Credit Union Share Insurance Fund, with deposits insured up to $250,000 per individual depositor. Credit union members have never lost a penny of insured savings at a federally insured credit union.
Cinfed members exceeding the maximum level of coverage provided by NCUA are insured up to an additional $250,000 by the Excess Share Insurance Corporation (ESI). Cinfed added this benefit to help ensure complete coverage for our members and provide them with peace of mind, knowing their deposits are insured and safe. Click here for information about insured savings.
While this situation has resulted in a high-volume of calls, we appreciate your patience during this time. To reach one of our team members, you can:
- Call our Contact Center (513-333-3800)
- Schedule an appointment at one of our branches
- Send an email to firstname.lastname@example.org
Thank you for your continued cooperation and support. We remain committed to providing you with the financial services you need while protecting the health and well-being of our members, employees, and community during this challenging time.