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About Online Banking

Online Banking*
Easy, convenient, and secure account access anytime, anywhere.

Login to Online Banking

Make Payments
Make your Cinfed loan or credit card payments.

Track Information
Download transaction information to your Quicken© software.


Account Nicknames
Name each account with specific savings goals in mind.


Account Alerts
Get alerts sent straight to your phone or email for debit and credit card transactions.


eStatements & Tax Documents
Grab information for each of your accounts.

Update Account Information
Change user ID, password, watermark, emails and mailing address.

Automatic Bill Pay*
No need for stamps — make payments on all of your bills quickly and conveniently

24/7 Access
Check balances, review account history, transfer funds between your accounts.

Reorder Checks
Just log in to online banking and click "order checks"

Send Messages
Questions about your accounts? Send a secure message via online banking



Mobile App
Like a Branch in your Hand.


Easy Login

Added layers of security with Touch ID and
Fingerprint Authentication.


Find Locations

Need to see us in person?
Find your nearest Cinfed branch.


‌‌ Automatic Bill Pay*

Set up one-time or regularly
scheduled payments - up to a year in advance.

Mobile Deposit

Deposit checks straight from your smartphone into your Cinfed checking account - anywhere, anytime. Sign up here.
‌‌Transfer Funds

Send money to another person while on the go - even if they don't have a Cinfed account!
Account Alerts

Get messages sent straight to your phone or
email when a transaction goes beyond your customized threshold. Available for debit and credit cards.

ATM Access

Access your checking account 24-hours a day with your Cinfed Debit Card. ATMs provide a convenient way to withdraw cash or make deposits at thousands of ATMs around the world. Your Cinfed Debit Card permits transactions at any ATM that displays the Alliance One, PLUS, or Cirrus emblem.

You can use your Cinfed ATM/Debit Card at any Cinfed-owned ATM anytime and there is never a fee. Cinfed also offers two nationwide networks for surcharge-free access to your Cinfed account.



LEARN MORE ABOUT YOUR ATM ACCESS

Questions?
Contact our Member Services Department at (513) 333-3800.


Frequently Asked Questions

Content

You can use the Forgot Password option if you have previously enabled the feature (please see below on how to enable the Forgot Password option). By verifying a few pieces of security information, you can reset your password yourself and access your account again. If you have not enabled the Forgot Password reset option, there are three ways to request a new password:

  1. Call 513-333-3800

  2. Send an email to cu@cinfed.com

  3. Stop into a branch

To enable the Forgot Password option, which will allow you to reset your password yourself at any time, please follow the steps below:

  1. Click "Submit" to save

  2. Enter a Self-Reset Answer

  3. Enter a Self-Reset Question

  4. Click the “Options” tab

  5. Log into your online account via the secured login page

To connect with Fingerprint/Face ID, start by logging into your Cinfed Mobile App. Then select the menu bar and choose Preferences. From there, you may enable your Fingerprint/Face ID. The next time you log in the feature will be available for you to use.

This message appears when attempting to log in to our mobile site. The mobile site does not allow for a password change, instead it states “Password Expired.” To login, either download the Cinfed Mobile app or login from a desktop or lap top computer. If you prefer to use the browser version rather than the app, follow these steps to change your temporary password:

  1. Log In to Online Banking

  2. Select the Menu icon in top right corner

  3. Select “About Online Banking”

  4. Select “Secure Login”

  5. Enter the Cinfed Online ID

  6. Enter the Temporary Password

Mobile deposit is a convenient way to make a deposit without having to leave the comfort or your home or office. Mobile deposit gives members the ability to deposit a check using the Cinfed Mobile App on your Smart phone!

  1. Download the Cinfed Mobile App (if you haven’t already)

  2. Log in

  3. Select the Menu bar

  4. Choose “Deposits”

  5. Click the plus sign in the upper right (or lower right) hand corner of your app

  6. Capture the image of the front of the check

  7. Capture the image of the back of the check

  8. Select the “Deposit To” checking account

  9. Enter the amount

Content


*Online Banking and Bill Pay are free services, but some fees are associated with online banking.
Cinfed Online Disclosure
eStatement Disclosure
View browser recommendations and security details.
Cinfed Online Log In (on desktop web browser)
Cinfed Online Log In (on mobile device web browser)
ONLINE BANKING PASSWORDS
ONLINE BANKING ALERTS SET UP



CONTACT CINFED

Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656

MEMBER REVIEWS

They always go above and beyond at the Oakley branch and truly care about each of their members. And, I absolutely love their kids' membership program. It makes it fun for them to learn about money... 
— Courtney Snow
Been a member since I moved to the Queen City in 1978. Cinfed has always provided customer service that other financial institutions only dream about. Thank you for almost forty years of outstanding... 
— Tim Grabenstein
I recently became a member here at CINFED and it was the best decision I have ever made. I walked in with tears and despair and left with dry eyes, a smile, and I even received a hug from the branch... 
— Melanie
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin
I have been a member at the Roselawn Branch for a long time and I couldn't be more satisfied with the customer service. No matter how often I come in with a question or issue and no matter what... 
— Andreya T Williams
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
I have been a Cinfed member for years. I know I can depend on them to provide excellent service. The bill pay on line is great and every time I visit the Florence branch I am met with friendly... 
— Jan Ricks
Closed a loan in 24 hours! Absolutely unheard of! Thanks to the exceptional customer service of LeAnn Rose at the Turfway Branch! She went above and beyond by providing unexpected expedited service! ... 
— Christina Stull
I recently applied for a credit card online. I received a call from Emily Snyder explaining what needs to be done next. It was easy and Emily’s customer service was excellent. Emily is a great... 
— Johnnie Bush

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