Update: Fraud Attempts on the Rise
Cinfed has been monitoring increased activity by fraudsters and scam artists. Between the holidays and ongoing COVID-19 issues, these criminals are using misinformation to deceive people into providing their account information. Be alert to these illegal attempts to access your money.
Scammers have recently been using “spoofing” tactics, making Cinfed’s name and number appear on Caller ID systems to deceive members into thinking that Cinfed is contacting them.
Remember the following:
- Cinfed will never contact you to ask for your PIN number or CVV on your credit or debit cards, so please do not share them over the phone unless YOU initiate the call.
- If you have any questions about a message you received from Cinfed, call our Contact Center (513-333-3800) or your nearest branch location to confirm.
Tax and social security scams are also common. Scammers will call pretending to be from a government agency and may have some basic personal information about you. But remember that a valid caller:
- Won’t ask for personal information by phone.
- Won’t threaten to bring in the local police, FBI or immigration officers.
- Never demands payment by wire transfer, debit cards or gift cards.
- Can’t take away your driver’s license, immigration status or business licenses.
- Can’t suspend or cancel your Social Security Number.
Bogus fraud alerts and legal threats are typical scare tactics that scammers use to steal your information. Review this blog post for tips on protecting yourself from COVID-19 related scams. You can also visit our online Security Corner for additional help and resources to protect yourself and your identity.