Common examples of fraud and how to protect yourself from it

News for Cinfed Members

Staying Alert for Fraud during the Holidays

Woman Carrying Gifts

If you’re like most people, your bank accounts get busier during the holidays. The season typically means more transactions whether they’re from online sales, in-store purchases, or both. Despite all the activity, it’s important to keep your guard up and stay alert for fraud

Fraud attempts increased by 13% during the holidays last year, according to industry reports. Schemes include account takeovers, discount and coupon abuse, return abuse, payment fraud and scams. And it’s not just purchases that criminals try to take advantage of:

  • Charitable donations: the holidays are a popular giving season, so e-mails, social media sites or text messages promoting phony charities tend to increase. A follow up phone call to a charity you choose can confirm that an appeal is genuine. 
  • Seasonal jobs: for people looking to make some extra cash with a part-time job, fake jobsites with online forms are used to capture an applicant’s personal information. Instead, individuals looking for jobs should apply in person or go directly to an employer’s website.
  • Forms of payment: a retailer that requires payment in prepaid cards, gift cards, wire transfers, or through a third party is a sign of fraud, since these types of payments are typically not traceable. 
  • Mystery shopper: a letter invites the recipient to participate in a “mystery shopper” program during the holidays by depositing an enclosed “certified check.” The recipient is instructed to keep some of the money but return the balance via wire transfer. The check and program are fake and the recipient loses whatever funds are sent.

Consumers can take some standard precautions to minimize the possibility of fraud and account theft during the holidays. Here are a few tips to start with:



Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656


They always go above and beyond at the Oakley branch and truly care about each of their members. And, I absolutely love their kids' membership program. It makes it fun for them to learn about money... 
— Courtney Snow
Been a member since I moved to the Queen City in 1978. Cinfed has always provided customer service that other financial institutions only dream about. Thank you for almost forty years of outstanding... 
— Tim Grabenstein
I recently became a member here at CINFED and it was the best decision I have ever made. I walked in with tears and despair and left with dry eyes, a smile, and I even received a hug from the branch... 
— Melanie
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin
I have been a member at the Roselawn Branch for a long time and I couldn't be more satisfied with the customer service. No matter how often I come in with a question or issue and no matter what... 
— Andreya T Williams
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
I have been a Cinfed member for years. I know I can depend on them to provide excellent service. The bill pay on line is great and every time I visit the Florence branch I am met with friendly... 
— Jan Ricks
Closed a loan in 24 hours! Absolutely unheard of! Thanks to the exceptional customer service of LeAnn Rose at the Turfway Branch! She went above and beyond by providing unexpected expedited service! ... 
— Christina Stull
I recently applied for a credit card online. I received a call from Emily Snyder explaining what needs to be done next. It was easy and Emily’s customer service was excellent. Emily is a great... 
— Johnnie Bush

NOTE: You are leaving Cinfed Credit Union's web site. Cinfed is not responsible for content or security policies of this external, linked web site.