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Common scams to be aware of

Protect yourself from Identity Theft Common scams to be aware of

Aside from destroying documents that contain financial information and protecting your social security number, there are other ways to prevent Identity Theft from happening to you. Telemarketing Fraud is one of the most common scams used to steal your information. Telemarketing Fraud occurs when unknown callers trick individuals into giving out financial information over the phone, or sending money to receive a special offer.

The NCUA recently alerted credit unions of scammers posing as employees of the NCUA calling on credit union members and asking for personal information. Information such as social security numbers, account numbers, addresses, etc. The holiday season is a popular time for scammers to try to gain access to information via telephone, online and in-person. Some other common phrases unique to scammers are:
 

  •  “You must act ‘now’ or the offer won’t be good.”
  •  “You’ve won a ‘free’ gift, vacation, or prize.” But you have to pay for “postage and handling” or  other charges.
  •  “You must send money, give a credit card or bank account number, or have a check picked up by courier.”
  •  “You can’t afford to miss this ‘high-profit, no-risk’ offer.”


How can you protect yourself? Never give your financial information to someone you do not know. Always ask for a caller’s credentials. Most of the time, they won’t be able to provide that to you. If the caller is informing you of a contest you won, ask yourself if this was contest you entered into. Never send money to an institution or individual you are unfamiliar with. If you are paying for services over the phone, request a written invoice before you provide payment. The NCUA and Cinfed Credit Union will never ask for your personal information via telephone.

If you think you have been a victim of identity theft, notify the police and contact your credit union or bank to close accounts and cancel credit or debit cards. If your social security number has been compromised, you can call the Social Security Administration at 800-772-1213.





CONTACT CINFED

Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656

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The one-stop banking capability for home mortgages, automobile loans, savings accounts and credit cards...all with very competitive rates...makes being a member of Cinfed a very smart, invaluable... 
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When purchasing a car for my daughter, Cinfed came through for me once again. They worked out every detail of the purchase loan right from the dealership lot, including setting up an online account... 
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I have been a member of Cinfed almost as long as I've worked at IRS which is since 1975. I'll not bank anywhere else. The service I get from people like Jewel and Jennifer "J" at Gateway... 
— Linda, member since 1978
I joined Cinfed over 18 years ago. I love the chance that they give you to get things right. My family loves this too! What I would love to see this bank do is to notify customers via email... 
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When my previous bank refused to cash a corporate paycheck with one of the largest financial institutions, I went to Cinfed off of a members recommendation and without a question they cashed my... 
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I have had Cinfed for 14 years. They are the best bank I have ever had. They are always there to help me out of any jam I get into, with a friendly smile!!! Thank you Cinfed!!!
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Cinfed is pretty much the best, most helpful bank I've ever used. I previously used another local bank, but was encouraged to try Cinfed by my girlfriend. I've come to expect very little of banks in... 
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My husband and I have been members of Cinfed for over 25 years. When he retired, we had limited involvement with Cinfed since it was very close to our workplace, but not our home. Recently we... 
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I have been a member of Cinfed Credit Union since 1986 when I started working for IRS. I recently spent a week in the hospital and four weeks in a skilled nursing facility going through rehab. The... 
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Cinfed is special for me. I moved to several states and Cinfed is the only account I kept with me wherever I go. Through the shared branching, I get all the service I need. Whenever I call, I am... 
— Tseagye, member since 2010
Cinfed rocks! I hope you guys understand that what you are offering are not just loans and accounts but things that mean much more than that, things that keep hope alive, that help people like me... 
— Pankaj, member since 2014
I joined Cinfed after my first season working for IRS in the early 1980's. Now over thirty years later, I am still impressed with them. Every customer service representation that I have been in... 
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I've been banking with Cinfed for almost one year now and it has been a wonderful experience. They get back to you very promptly and can help you for all of your banking needs, quite efficiently. I... 
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I have been a member for over 25 years. I think good service should be recognized. Julie at the Roselawn branch always gives great service with a smile. She is also a very dedicated employee. ... 
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I have had most of my family to join. I will never change banks, the service is great.
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Love them as a bank and the customer service has always been outstanding...Great job Cinfed.
— Posey, member since 1984
We've only been members for a little over a month and already feel the difference. I don't want to name names, but let's just say Cinfed is WAY better than our previous institution that rhymes with... 
— Jeff, Dawn, & Jordan, members since 2013
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985
Just closed on a Home Equity line of credit loan, and the process couldn't have been any easier. With this I was able to pay off 2 high interest credit cards and deposited the rest into a checking... 
— Thomas
Recently I tried to locate the Oakley office using google maps. The google directions did not get me close to Cinfed. I called the office and Liz remained on the phone until I reached the... 
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As a long time member, I have always received great service from all CinFed employees. I just wanted to say a special thank you to Dee Dee Day and Dawn Strickland. I had to make some changes to... 
— John-Member since 1990
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
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Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
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