News from Cinfed

News for Cinfed Members

Coach Fin to Lead Remarkable Possibilities Team

Coach Fin to Lead Remarkable Possibilities Team


What may seem like everyday transactions to some people create financial anxiety in others.  Buying a home, selecting a planning advisor, choosing a checking account, determining how to save for retirement and other typical financial decisions can prove very challenging. Knowing where to go for advice can seem daunting…until now!

With more than 85 years of experience, Cinfed is going to bat for its members: introducing Coach Fin—a new member resource and a name that will become synonymous with easy access to financial knowledge.


“Our members, and really the community, need someone they can relate to. Someone with the experience to lead each and every member through their own set of financial challenges,” said Jay Sigler, Cinfed CEO. “Coach Fin and her Financial Possibilities team have proven experience in managing both easy and complex financial decisions. She and her team have been where you are and know the path out.”


Coach Fin is the visible “coach” leading the Cinfed Financial Possibilities team. Each neighborhood branch across Cincinnati and Northern Kentucky is home to a team.  Coach Fin shares her expertise and financial knowledge through the team’s one-on-one meetings, group skill sessions, and community events and programs.  


Coach Fin is part of the broader approach to member success that the credit union is launching.  Cinfed has added financial tools and special insight events called “Skill Sessions” to make gaining and using financial knowledge easy.  The Cinfed Financial Education Center is a robust online tool that provides insights, tips and suggestions that are easy to read, follow and implement and are focused on topics such as maintaining credit, buying a home, choosing a savings option and much more. 


Sigler added, “Coach Fin is the easy-to-access expert that we all need. We all have questions, and Coach Fin and her team have the answers and resources to help. You can make an appointment on our website or simply drop by one of our neighborhood branches.  We are here to help you reach your own Remarkable Possibilities.”



Cinfed Credit Union
4801 Kennedy Avenue
Cincinnati, OH 45209
(513) 333-3800
Routing #242076656


They always go above and beyond at the Oakley branch and truly care about each of their members. And, I absolutely love their kids' membership program. It makes it fun for them to learn about money... 
— Courtney Snow
Just closed on a Home Equity line of credit loan, and the process couldn't have been any easier. With this I was able to pay off 2 high interest credit cards and deposited the rest into a checking... 
— Thomas
Been a member since I moved to the Queen City in 1978. Cinfed has always provided customer service that other financial institutions only dream about. Thank you for almost forty years of outstanding... 
— Tim Grabenstein
I recently became a member here at CINFED and it was the best decision I have ever made. I walked in with tears and despair and left with dry eyes, a smile, and I even received a hug from the branch... 
— Melanie
As a long time member, I have always received great service from all CinFed employees. I just wanted to say a special thank you to Dee Dee Day and Dawn Strickland. I had to make some changes to... 
— John-Member since 1990
Earlier this year my much younger sister passed away and with that many obligations were to be met by my husband and myself ..My sister was survived by a daughter and son. We have since then taken on... 
— Vonda
How lucky I am to have Liz Frey managing the office I use! I live in Florida but maintain Cinfed as my main banking office. Everytime I need special help a simple email or call to Liz and it is... 
— Debbie G
Emily Snyder took the best care of my two auto loans. She was professional, courteous and very knowledgeable of the available services for me. She went out of her way to make sure I felt like I was... 
— Sarah Amyotte
I have been member with Cinfed since 1986. The Roselawn Cinfed staff greeted the customer phone calls friendly and polite willing to help you with your needs. They have excellent customer service.... 
— Marian Dudley
I have been a member of CINFED since about 1981 when I was transferred from SLC, Utah with the US Army Recruiting Command and have always received excellent service and support . Hope Dee Dee is... 
— Robert Olguin
I have been a member at the Roselawn Branch for a long time and I couldn't be more satisfied with the customer service. No matter how often I come in with a question or issue and no matter what... 
— Andreya T Williams
I been a member since 1985 and can not imagine banking anywhere else. This credit union as taken care of my every need. 24/7 services is excellent.
— Edward, member since 1985

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