The COVID-19 situation has had a tremendous impact on our national and local economy. As a result, Cinfed is working with members to make adjustments and adapt to get through these challenging times. We are here to help.
Cinfed is temporarily lowering the requirements to qualify for Kasasa Checking rewards. For the months of April and May, Kasasa Checking account holders who complete 6 debit card transactions, log into Online Banking, and receive eStatements will be eligible for rewards, a reduction from the 12 transactions typically required.
If you are facing financial challenges due to a loss of employment or business, we urge you to contact us at (513) 333-3862 so we can provide assistance.
Emergency Assistance Loans
Emergency Assistance Loans of up to $1,000 are available to meet immediate financial needs. Cinfed has reduced the rate for Emergency Loans to as low as 3.99% APR,* which reflects a 5.00% APR reduction across all credit scores. These loans will be offered for a 12-month term, with 90 days to make the first payment.
Contact us at (513) 333-3862 to discuss options. Members can also apply online here. (Note: under the ‘Select a purpose’ section, select ‘Unsecured’)
Signature Loans and Auto Loans
If you currently have a Signature Loan or Auto Loan with Cinfed, you could be allowed to skip payments for up to 90 days. No fees will be charged for this service. Your final payment on the designated loan will be extended by an equivalent amount; interest will continue to accrue.
Contact us at (513) 333-3828 to discuss your payment extension options.
Payments can be made online using debit or credit cards. The standard $15 fee will be waived.
If you currently have a mortgage with Cinfed and are unable to make your monthly payment, your loan could fall under the Coronavirus Aid, Relief and Economic Security (CARES) Act or other alternative measures could be available to you. No fees will be charged for this service.
Contact the Mortgage Department at (513) 333-3881 to discuss your payment extension options or contact us via email: firstname.lastname@example.org
Payments can be made using debit or credit cards. The standard $15 fee will be waived.
Cinfed will be temporarily suspending new foreclosure proceedings.
Cinfed does not have the staffing or infrastructure to manage the type of specialized small business lending identified within the CARES Act and the Payroll Protection Program (PPP).
The following resources offer additional information:
Small Business Administration (SBA)
Local Certified Development Companies (Preferred SBA Lenders)
Businesses should keep trying through the bank that holds their operating accounts - that’s likely the best opportunity to have applications expedited. Be forewarned that the volume of applications is tremendous and the processing time may be lengthy.
If you are concerned about your Commercial Loan with Cinfed, please contact Scott Federle at email@example.com to discuss your options.
If you have a Cinfed Mastercard and have a balance due, you could be allowed to skip payments for up to 90 days. No fees will be charged for this service; interest will continue to accrue.
Contact us at (513) 333-3828 to discuss your payment extension options or contact us via email: firstname.lastname@example.org.
Cinfed is also temporarily suspending penalties and fees for early withdrawal of a Certificate. Contact our Member Service Department at (513) 333-3800 for more information.
*APR = Annual Percentage Rate. APR is based on credit history and subject to credit approval; terms and conditions apply.